EMACS Customer Feedback
These are just a few comments from existing EMACS users. Any of
our users will be more than happy to talk to you about there
experiences with EMACS
"During the installation of Bodyshop
Manager, EMACS gave us a bodyshop makeover that enabled us to
formalise and tighten all of our bodyshop procedures and processes.
The makeover also included tailoring the EMACS system to fit our
business."
Dave Cowley - Bodyshop Manager - John Martin
Group
"I am a great advocate of dealing with
family-owned and –run businesses. EMACS is a very professional and
open company, and the installation of Business Manager went
extremely well with the EMACS Installation Team making us feel
comfortable with the new system. In addition, EMACS gave us a
complete bodyshop makeover that enlightened us as to where, when and
why there had been inefficiencies in my business – such as the
effect supplementary requests were having on profitability."
Adrian Kerr - Director - Kerr Bros Bodyshop
"I could not run our successful multi-site
operation without EMACS Business Manager. It is simply the best
system in the marketplace."
Mark Baldwin - Partner - East Bilney Coachworks
"EMACS Business Manager enabled us to not only
increase our income through selling more of our productive’s time
but we also reduced our outgoings by cutting back on the number of
courtesy cars we use. The system paid for itself within a few months
and is enabling us to grow our business - while our competitors seem
to be struggling to just get by."
Ian Sykes - Bodyshop Manager - Master Cars
Birstall Ltd
"After some hesitation (i.e. fear of
change) we installed EMACS Business Manager at one site in late 2009
and within one month wondered how we ever got by without it. We now
have four sites with EMACS and between them they do about 50% of all
accident repairs in Northern Ireland. I have full visibility over
everything. EMACS is an incredible system and the service from the
company is second to none."
Dougie Spiers - Group Bodyshop Manager - Wrights
Accident Repair Centres
"When you’re part of a large franchise you need
a lot of information to hand, particularly in light of PAS125 EMACS
Bodyshop Manager provides all the information we need, which has
saved us from having lengthy site meetings to work out what work is
due in, onsite and due out. And because Bodyshop Manager interfaces
so well with our DMS there is no need to rekey information. A
fantastic system."
Ken North - Bodyshop Manager - Pentagon Vauxhall
(Burton)
"We’ve EMACS systems on a number of sites
and they are superb. Each one is like a virtual Workshop Controller
- that never takes a break, is never ill or late for work, and tells
me exactly where we are with all jobs. The EMACS systems fit well
with all aspects of bodyshop management."
Kevin Richardson - Group Bodyshop Manager - Lloyd
Bodyshops
"The fact that EMACS is constantly developing
its system, and adding new features, is very impressive – and if you
ever have a problem they’re always prepared to help you."
David Jones - Bodyshop Manager - East Bilney
Coachworks (Norwich South)
"As The Pilot Site Of Version 6, EMACS
Have Further Enhanced An Already Excellent Management System.
I Don't Know How We Managed Without It!!"
Russell Hind - Bodyshop Manager - Lloyd Motors
Ltd
"EMACS is the most
comprehensive and in depth management system i have ever used!"
Chris Lock - Bodyshop Manager - Sorensons BMW
"The transition to EMACS exceeded all expectations and within a
very short period of time have identified the excellent benefits of
using EMACS & would highly recommend the company & system to any
potential user"
Ashley Bernstein - Managing Director -
Merseyside Car Hospital
"The benefit of EMACS are too numerous to
mention & it is easy to forget how we managed before"
Daniel Palmer - Bodyshop Manager - Mercedes Benz
Great West Road
"Installing EMACS was the reality check that
made me realise how ineffective we had been in controlling out
business"
Andrew Harrison - Bodyshop Manager - Preston Hall BMW
"The EMACS system is seen
as the key tool for managing the efficient operation at our Derby
workshop.
We were impressed by the knowledge and skill of the support given
during the installation process“
Glen Marriot - Derby Fleet Workshops Manager -
Balfour Beatty
"Sales increased by
£250000 in the first year since installing EMACS, the total first
year
cost including hardware was recouped within the first 4 months“
Chris Brightmore - Managing Director - Chartwell
Group
"After installation the system gave me the
control that allowed me to put a bonus system in the shop.
Our bottom line profit is up £60000 in the first seven months of the
year“
Don Youd - General Bodyshop Manager - Slaters

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