EMACS Customer Feedback

These are just a few comments from existing EMACS users. Any of our users will be more than happy to talk to you about there experiences with EMACS  

"During the installation of Bodyshop Manager, EMACS gave us a bodyshop makeover that enabled us to formalise and tighten all of our bodyshop procedures and processes. The makeover also included tailoring the EMACS system to fit our business."

Dave Cowley - Bodyshop Manager - John Martin Group

"I am a great advocate of dealing with family-owned and –run businesses. EMACS is a very professional and open company, and the installation of Business Manager went extremely well with the EMACS Installation Team making us feel comfortable with the new system. In addition, EMACS gave us a complete bodyshop makeover that enlightened us as to where, when and why there had been inefficiencies in my business – such as the effect supplementary requests were having on profitability."

Adrian Kerr - Director - Kerr Bros Bodyshop

"I could not run our successful multi-site operation without EMACS Business Manager. It is simply the best system in the marketplace."

Mark Baldwin - Partner - East Bilney Coachworks

"EMACS Business Manager enabled us to not only increase our income through selling more of our productive’s time but we also reduced our outgoings by cutting back on the number of courtesy cars we use. The system paid for itself within a few months and is enabling us to grow our business - while our competitors seem to be struggling to just get by."

Ian Sykes - Bodyshop Manager - Master Cars Birstall Ltd

"After some hesitation (i.e. fear of change) we installed EMACS Business Manager at one site in late 2009 and within one month wondered how we ever got by without it. We now have four sites with EMACS and between them they do about 50% of all accident repairs in Northern Ireland. I have full visibility over everything. EMACS is an incredible system and the service from the company is second to none."

Dougie Spiers - Group Bodyshop Manager - Wrights Accident Repair Centres

"When you’re part of a large franchise you need a lot of information to hand, particularly in light of PAS125 EMACS Bodyshop Manager provides all the information we need, which has saved us from having lengthy site meetings to work out what work is due in, onsite and due out. And because Bodyshop Manager interfaces so well with our DMS there is no need to rekey information. A fantastic system."

Ken North - Bodyshop Manager - Pentagon Vauxhall (Burton)

"We’ve EMACS systems on a number of sites and they are superb. Each one is like a virtual Workshop Controller - that never takes a break, is never ill or late for work, and tells me exactly where we are with all jobs. The EMACS systems fit well with all aspects of bodyshop management."

Kevin Richardson - Group Bodyshop Manager - Lloyd Bodyshops

"The fact that EMACS is constantly developing its system, and adding new features, is very impressive – and if you ever have a problem they’re always prepared to help you."

David Jones - Bodyshop Manager - East Bilney Coachworks (Norwich South)

"As The Pilot Site Of Version 6, EMACS Have Further Enhanced An Already Excellent Management System. I Don't Know How We Managed Without It!!"

Russell Hind - Bodyshop Manager - Lloyd Motors Ltd

"EMACS is the most comprehensive and in depth management system i have ever used!"

Chris Lock - Bodyshop Manager - Sorensons BMW

"The transition to EMACS exceeded all expectations and within a very short period of time have identified the excellent benefits of using EMACS & would highly recommend the company & system to any potential user"

Ashley Bernstein - Managing Director - Merseyside Car Hospital

"The benefit of EMACS are too numerous to mention & it is easy to forget how we managed before"

Daniel Palmer - Bodyshop Manager - Mercedes Benz Great West Road

"Installing EMACS was the reality check that made me realise how ineffective we had been in controlling out business"

Andrew Harrison - Bodyshop Manager - Preston Hall BMW

"The EMACS system is seen as the key tool for managing the efficient operation at our Derby workshop. We were impressed by the knowledge and skill of the support given during the installation process“

Glen Marriot - Derby Fleet Workshops Manager - Balfour Beatty

"Sales increased by £250000 in the first year since installing EMACS, the total first year
cost including hardware was recouped within the first 4 months“

Chris Brightmore - Managing Director - Chartwell Group

"After installation the system gave me the control that allowed me to put a bonus system in the shop. Our bottom line profit is up £60000 in the first seven months of the year“

Don Youd - General Bodyshop Manager - Slaters